19-09-2014, 11:31 AM
Question Paper Code : 41364
BE./B.Tech. DEGREE EXAMINATION, NOVEMBER/DECEMBER 2013.
Fifth/SeventWEighth Semester
Electrical and Electronics Engineering
080180064/080210065/080290055/080320061/080550001 -TOTAL QUALITY
MANAGEMENT
(Common to Aeronautical Engineering, Mechatronics Engineering, Electronics and
Communication Engineering, Medical Electronics Engineering, Electronics and
Instrumentation Engineering, Instrumentation and Control Engineering, Chemical
Engineering, Textile Technology, Textile Technology (Fashion Technology) and Bio- Technology)
Time : Three hours (Regulation 2008)
Answer ALL questions.
PART A — (10 x 2 20 marks)
1.What are the pillars and elements of TQM?
2.What are the strategies for quality management?
3.What are the basic elements of quality improvement?
4.How kaizen concept can be implementing in organisation?
5.What are the objectives. of quality control?
6.List the five steps to construct the Pareto diagram.
7.What is quality function deployment?
8.What is the role of bench marking in TQM?
9.What is the aim and characteristics of ISO 9000?
10.What is. role of quality auditing department in industries?
Full Name :Arumugam.P
College Name :SNS College of Technology
Department :EEE
Semester :07
Subject Code :080180064
Subject Name :Total Quality Management
Study Material Description :QP
Attachment :
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